Leadership & strategy
Volum8
Working draft · For review
Summary
Nine years of design ownership, designer development, and people-centered agency culture.
Story
The context
As Volum8 grew from a small team into more complex brand and product work, it needed consistent design quality, a discovery-led process, and support for junior designers moving toward independent delivery.
My role
I held design control as Head of Design, approving work and revisions, guiding junior designers, and personally delivering much of the agency’s design. I also advocated for candid communication and greater team autonomy, without owning the agency’s wider commercial or operating decisions.
The approach
I led design reviews and project involvement, coached designers in process and quality, and supported their progression from assisting to owning full projects. I also helped express the agency’s personality through team-centered photography and video rather than a generic corporate presentation.
The outcome
The record describes sustained multidisciplinary design ownership and concrete progression toward independent project delivery by a junior designer. Delivery totals are personal estimates pending reconciliation with the archive. Agency growth and culture were shared outcomes, not results attributable to one person.